Privacy Policy

1. Scope

This policy applies to the CamFlow Works website, courses, and related services. It explains what we collect, how we process it, and choices you have.

2. Data We Collect

• Account data: name, email, password hash, country.
• Transaction data: purchases, access passes, refunds, and last four digits of card (processed by our payment provider).
• Learning data: course progress, quiz results, notes, and mentor feedback.
• Technical data: IP, device, browser, and basic analytics (pages viewed, time on page).
• Communications: messages you send us via forms or email.

3. How We Use Data

• Provide and improve courses and account features.
• Process payments and prevent fraud.
• Send service messages (enrollment, receipts, critical updates).
• Offer mentor support and respond to inquiries.
• Comply with legal obligations and enforce terms.

4. Cookies

We use essential cookies for secure login and preference cookies (e.g., theme). You can manage cookies via your browser. Declining non-essential cookies may limit analytics insights but will not block learning access.

5. Sharing

We share data with vetted processors (payment, email delivery, analytics) under contracts that restrict their use to our instructions.

6. Retention

We retain account and learning records for as long as your account is active. Transaction records are kept per tax law. We delete or anonymize data when it is no longer needed.

7. Your Rights

• Access and correction
• Deletion and portability (where applicable)
• Objection and restriction
• Withdraw consent for non-essential processing

8. Security

We use industry-standard encryption in transit, role-based access to production systems, and regular audits. No method is 100% secure; we continuously improve safeguards.

9. International Transfers

Your data may be processed in countries other than your own. We rely on adequacy decisions, Standard Contractual Clauses, and similar mechanisms for cross-border transfers.

10. Children

Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We delete data we learn was collected without appropriate consent.

11. Changes

We will update this policy as practices evolve. Material changes will be announced via email or an in-app notice. The “Last updated” date reflects the current version.

12. Contact

Questions or requests can be sent to [email protected] or by phone at +1 (415) 555-0184.